Snow Cancellation Policy
Wintertime is upon us and the thought of scheduling a motorcoach trip can be a scary thing. We, at David Thomas Tours, want to help put your mind at ease. Here is an outline of our cancellation policy for inclement weather. If you have a Casino/Charter trip scheduled and a snow or ice storm occurs 6-24 hours prior to your departure, simply telephone our convenient 24-hour answering service. One of our representatives will call you immediately to discuss the cancellation of your trip. In the event of a cancellation, David Thomas Tours will credit 100% of the amount paid to a future reservation. It's that simple! However, if you fail to cancel your group's reservation at least 6 hours prior to your scheduled departure time, and the motorcoach is dispatched, a cancellation fee will be incurred. We also will not give credit for trips cancelled on the grounds of a "predicted" storm. We all know that very often the weather forecasters make predictions that do not occur. If you have any questions regarding our policy, please feel free to contact our charter department and speak to one of our representatives. We hope that our cancellation policy has given you the peace of mind necessary to encourage you to continue to enjoy your favorite activities in the winter time. Thank you for your business and Happy Traveling! Contact Information Office: (215) 969-6700 (9AM-5PM Monday through Friday) Toll Free: 1 (888) 382-8737 After Hour Emergency Number: Call the number above and then dial ext. 100 to contact our 24 hour answering service |